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Service Model

Teams consisting of clients, family member/significant others, staff members and community professionals work together as an integrated team to provide a holistic approach to support the client. Intervention/support is provided in the least intrusive way and is based on the principles of empowerment and facilitation to ensure an optimum level of personal control and self esteem is achieved by each individual.

VCBIS provides lifelong support to persons with an acquired brain injury through the use of a Community-Based Living Model. This model focuses on each client living within a community environment, accessing generic services, both of a professional/supportive (such as community health care) and personal (e.g., grocery shopping) nature. VCBIS's support efforts include assisting people to overcome impairments within their living environment and while in the community. Rehabilitation efforts include compensatory strategies, such as behaviour management and restorative efforts, such as short-term memory improvement.

By using the community-based living model in conjunction with a clinical approach that incorporates an eclectic use of intervention strategies, as discussed below, Vista Centre is well equipped to support persons with an acquired brain injury who experience moderate to severe behavioural challenges. All needs, requirements, and special considerations are identified within the Individual Support Plan, a document that provides a holistic rehabilitation and maintenance plan.

For information on the model: Whatever it Takes: A Model for Community-based Services


Local resources available in the Ottawa region, and Provincial resources to help those with brain injury.


Local, provincial, national and international associations to help people with an acquired brain injury.


VCBI) is proud to provide access to a series of articles designed to enhance the understanding of the brain injury field.


VCBIS provides articles from the perspective of the survivors, family and friend, professional or the general public.


Vista Centre Brain Injury Services
Vista Centre Brain Injury Services10 hours ago
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Vista Centre Brain Injury Services
Vista Centre Brain Injury Services1 day ago
On May 13th, 2020, we were scheduled to offer our annual Compassion Fatigue Conference. An event that always provided a way for Gluckstein Lawyers to give back to the community through relevant and engaging presenters, networking opportunities and practical takeaways.
Unfortunately, this year we were unable to hold our event, needing to cancel it as part of Covid-19 social distancing requirements. We, along with our planned attendees, were all so disappointed, especially feeling like if there was ever a year where we needed come Compassion Fatigue resources and supports, this was the year.

As a way of trying to give back somehow instead of our live conference, we decided to host a virtual CF webinar with Dr. Parmjit Singh, to present to our registrants about how to manage extreme stress during a crisis.
We are happy to share that the webinar has now been uploaded to our Gluckstein Lawyers YouTube channel.

We plan to offer more webinars soon from a variety of speakers and we hope to continue providing support and resources related to Compassion Fatigue in one form or another. Stay tuned for more information!
Vista Centre Brain Injury Services
Vista Centre Brain Injury Services2 days ago
May 26, 2020 Virtual Workshop Calendar for June 2020 The Bronson Hub, in partnership with Flo’s Seniors, is offering a series of virtual workshops for free to older adults in Ottawa. These workshops will run for three months from June 1st to August 31st. Below you will find information about the w...

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