{"id":27754,"date":"2021-09-30T12:46:15","date_gmt":"2021-09-30T16:46:15","guid":{"rendered":"https:\/\/vistacentre.ca\/droits-et-responsabilites-des-clients\/"},"modified":"2021-09-30T12:48:00","modified_gmt":"2021-09-30T16:48:00","slug":"droits-et-responsabilites-des-clients","status":"publish","type":"page","link":"https:\/\/vistacentre.ca\/fr\/a-propos\/droits-et-responsabilites-des-clients\/","title":{"rendered":"Droits et responsabilit\u00e9s des clients"},"content":{"rendered":"\n\n\t<h1>Droits et responsabilit\u00e9s des clients<\/h1>\n<p>Le Centre de services Vista pour traumatis\u00e9s cr\u00e2niens (CSVTC) est fier de fournir un acc\u00e8s \u00e0 une s\u00e9rie d&rsquo;articles con\u00e7us pour am\u00e9liorer la compr\u00e9hension du domaine des l\u00e9sions c\u00e9r\u00e9brales acquises, du point de vue des survivants, de la famille et des amis, des professionnels ainsi que du grand public.<\/p>\n\t<p><strong>Veuillez noter que les documents qui suivent sont actuellement offerts en anglais seulement.<\/strong><\/p>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/vistacentre.ca\/wp-content\/uploads\/2019\/02\/christopher-campbell-28567-unsplash-1024x683.jpg\" alt=\"christopher-campbell-28567-unsplash\" itemprop=\"image\" height=\"683\" width=\"1024\" title=\"christopher-campbell-28567-unsplash\" onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t\t\t\t\t<a href=\"\/wp-content\/uploads\/2020\/10\/ParticipantFamilyHandbookRevisedSeptember2020.pdf\" target=\"_self\" rel=\"noopener\">\n\t\t\t\t\t\t<\/a>\n\t\t<h4><a href=\"\/wp-content\/uploads\/2020\/10\/ParticipantFamilyHandbookRevisedSeptember2020.pdf\" target=\"_self\" rel=\"noopener\">PARTICIPANT AND FAMILY HANDBOOK<\/a><\/h4>\t\t\n\t\t\t<a href=\"\/wp-content\/uploads\/2020\/10\/ParticipantFamilyHandbookRevisedSeptember2020.pdf\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\t\tt\u00e9l\u00e9charger\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/vistacentre.ca\/fr\/videos\/anatomie-du-cerveau\/\" target=\"_self\" rel=\"noopener\">\n\t\t\t\t\t\t<\/a>\n\t\t<h4><a href=\"https:\/\/vistacentre.ca\/fr\/videos\/anatomie-du-cerveau\/\" target=\"_self\" rel=\"noopener\">PARTICIPANT BILL OF RIGHTS<\/a><\/h4>\t\t\n\t\t\t<a href=\"https:\/\/vistacentre.ca\/fr\/videos\/anatomie-du-cerveau\/\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\t\tt\u00e9l\u00e9charger\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<a href=\"\/wp-content\/uploads\/2019\/06\/Participant-Safety-Pamphlet-1.pdf\" target=\"_self\" rel=\"noopener\">\n\t\t\t\t\t\t<\/a>\n\t\t<h4><a href=\"\/wp-content\/uploads\/2019\/06\/Participant-Safety-Pamphlet-1.pdf\" target=\"_self\" rel=\"noopener\">GENERAL SAFETY INFORMATION<\/a><\/h4>\t\t\n\t\t\t<a href=\"\/wp-content\/uploads\/2019\/06\/Participant-Safety-Pamphlet-1.pdf\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\t\tt\u00e9l\u00e9charger\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<a href=\"\/wp-content\/uploads\/2019\/06\/Your-Community-Safety-Responsibilities.pdf\" target=\"_self\" rel=\"noopener\">\n\t\t\t\t\t\t<\/a>\n\t\t<h4><a href=\"\/wp-content\/uploads\/2019\/06\/Your-Community-Safety-Responsibilities.pdf\" target=\"_self\" rel=\"noopener\">YOUR COMMUNITY SAFETY RESPONSIBILITIES<\/a><\/h4>\t\t\n\t\t\t<a href=\"\/wp-content\/uploads\/2019\/06\/Your-Community-Safety-Responsibilities.pdf\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\t\tt\u00e9l\u00e9charger\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<a href=\"\/wp-content\/uploads\/2019\/06\/Fall-Prevention-Booklet.pdf\" target=\"_self\" rel=\"noopener\">\n\t\t\t\t\t\t<\/a>\n\t\t<h4><a href=\"\/wp-content\/uploads\/2019\/06\/Fall-Prevention-Booklet.pdf\" target=\"_self\" rel=\"noopener\">FALL PREVENTION BOOKLET<\/a><\/h4>\t\t\n\t\t\t<a href=\"\/wp-content\/uploads\/2019\/06\/Fall-Prevention-Booklet.pdf\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\t\tt\u00e9l\u00e9charger\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<a href=\"\/wp-content\/uploads\/2019\/06\/Participant-Safety-Pamphlet-1.pdf\" target=\"_self\" rel=\"noopener\">\n\t\t\t\t\t\t<\/a>\n\t\t<h4><a href=\"\/wp-content\/uploads\/2019\/06\/Participant-Safety-Pamphlet-1.pdf\" target=\"_self\" rel=\"noopener\">TIPS TO AVOID A FALL<\/a><\/h4>\t\t\n\t\t\t<a href=\"\/wp-content\/uploads\/2019\/06\/Participant-Safety-Pamphlet-1.pdf\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\t\tt\u00e9l\u00e9charger\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<a href=\"\/wp-content\/uploads\/2019\/06\/Slips-Falls-Prevention-Strategy.pdf\" target=\"_self\" rel=\"noopener\">\n\t\t\t\t\t\t<\/a>\n\t\t<h4><a href=\"\/wp-content\/uploads\/2019\/06\/Slips-Falls-Prevention-Strategy.pdf\" target=\"_self\" rel=\"noopener\">SLIPS AND FALLS PREVENTION STRATEGY<\/a><\/h4>\t\t\n\t\t\t<a href=\"\/wp-content\/uploads\/2019\/06\/Slips-Falls-Prevention-Strategy.pdf\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\t\tt\u00e9l\u00e9charger\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<a href=\"\/wp-content\/uploads\/2019\/06\/The-Benefits-of-Hand-Washing.pdf\" target=\"_self\" rel=\"noopener\">\n\t\t\t\t\t\t<\/a>\n\t\t<h4><a href=\"\/wp-content\/uploads\/2019\/06\/The-Benefits-of-Hand-Washing.pdf\" target=\"_self\" rel=\"noopener\">BENEFITS OF HAND WASHING<\/a><\/h4>\t\t\n\t\t\t<a href=\"\/wp-content\/uploads\/2019\/06\/The-Benefits-of-Hand-Washing.pdf\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\t\tt\u00e9l\u00e9charger\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<a href=\"\/wp-content\/uploads\/2019\/06\/VCBIS-Fall-Prevention-Plan.pdf\" target=\"_self\" rel=\"noopener\">\n\t\t\t\t\t\t<\/a>\n\t\t<h4><a href=\"\/wp-content\/uploads\/2019\/06\/VCBIS-Fall-Prevention-Plan.pdf\" target=\"_self\" rel=\"noopener\">VCBIS FALL PREVENTION PLAN<\/a><\/h4>\t\t\n\t\t\t<a href=\"\/wp-content\/uploads\/2019\/06\/VCBIS-Fall-Prevention-Plan.pdf\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\t\tt\u00e9l\u00e9charger\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/vistacentre.ca\/fr\/a-propos\/soins-centres-sur-la-personne-et-la-famille-scpf\/\" target=\"_self\" rel=\"noopener\">\n\t\t\t\t\t\t<\/a>\n\t\t<h4><a href=\"https:\/\/vistacentre.ca\/fr\/a-propos\/soins-centres-sur-la-personne-et-la-famille-scpf\/\" target=\"_self\" rel=\"noopener\">PERSON &amp; FAMILY CENTRED CARE <\/a><\/h4>\t\t\n\t\t\t<a href=\"https:\/\/vistacentre.ca\/fr\/a-propos\/soins-centres-sur-la-personne-et-la-famille-scpf\/\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\t\tVoir la page\n\t\t\t\t\t<\/a>\n    <a target=\"_blank\" href=\"https:\/\/www.ocsa.on.ca\/membership\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/vistacentre.ca\/wp-content\/uploads\/OCSA-Members-Badge.png\"\/><\/a>\n    <a target=\"_blank\" href=\"https:\/\/accreditation.ca\/\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/vistacentre.ca\/wp-content\/uploads\/Accreditation-Canada-Seal.png\"\/><\/a>\n\n","protected":false},"excerpt":{"rendered":"<p>Droits et responsabilit\u00e9s des clients Le Centre de services Vista pour traumatis\u00e9s cr\u00e2niens (CSVTC) est fier de fournir un acc\u00e8s \u00e0 une s\u00e9rie d&rsquo;articles con\u00e7us pour am\u00e9liorer la compr\u00e9hension du domaine des l\u00e9sions c\u00e9r\u00e9brales acquises, du point de vue des survivants, de la famille et des amis, des professionnels ainsi que du grand public. Veuillez&hellip;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":27763,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-27754","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vistacentre.ca\/fr\/wp-json\/wp\/v2\/pages\/27754","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vistacentre.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vistacentre.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vistacentre.ca\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/vistacentre.ca\/fr\/wp-json\/wp\/v2\/comments?post=27754"}],"version-history":[{"count":0,"href":"https:\/\/vistacentre.ca\/fr\/wp-json\/wp\/v2\/pages\/27754\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/vistacentre.ca\/fr\/wp-json\/wp\/v2\/pages\/27763"}],"wp:attachment":[{"href":"https:\/\/vistacentre.ca\/fr\/wp-json\/wp\/v2\/media?parent=27754"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}